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Friday, November 12, 2010


PMC has launched an online complaint registration facility for the citizens of Pune. Any one can register a complaint and follow up on it. It allows you to report any city related issues in various departments like

Drainage,
Encroachment,
Traffic and Roadworks ( including sidewalks, cycle tracks, etc)
Electricity
Solid waste and garbage management and a lot more.

You can also upload a photo of the issue you see.

Following is the link to this: http://www.punecorporation.org/GRS/Complaint/LaunchComplaintCitizen.aspx

Please use this facility actively (if you see any issues in your area) and follow up on your complaints. Send this to all your friends


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Now I decide to try using it and filed this complaint:
Complaint: 1

Number :160471562
Complaint about :Electrical
Complaint Description :There are 4-5 poles from Gandhi bhavan to Mahatma soc. road. The road is widened and now the poles stand on the road obstrucing 25% of the road width!
Resolution time :5 days
Date of Registration :11/12/2010 6:29:49 PM
Complaint assigned to :P Deshmukh
Ward Office number :25432620
Ward Office address :Near Railway booking office, Opposite Garware School, Karve Road 411004.

Let's monitor the progress...

Comments:
After two days, it is escalated for further feedback!!

What next? Let's continue monitoring
 
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